Rick McFarland discusses the next generation of contact centers, the impact of WebRTC for developers, end-users and business strategies, and the timeline for WebRTC solutions in the contact center.
02/06/2014
WebRTC Expo: November 27-29, South San Francisco
10/19/2012
TMC’s Erik Linask speaks with Joseph Jacoboni, President/CEO of Contact Centers of America
09/22/2011
Rich Tehrani speaks with Mary Murcott, CEO of Novo 1 Contact Centers
05/09/2011